Emergency Room in Waxahachie, TX

24/7 Emergency Care You Can Count On

Wait Time: 15 minutes or less

*Average door-to-provider time reflects historical data from the past April‘26–June’26. Individual experiences may vary depending on medical urgency and patient volume.

Find the Fastest Route to Emergency Care

Clear directions to help you reach us without delay when every minute matters.

Our Services

Emergency Care

We provide 24-hour observation, allowing patients to receive quality treatment and monitoring without the need for an overnight hospital admission.

On-Site Imaging

On-Site Laboratory

Pediatric Emergency Care

Altus Emergency Center - Waxahachie

Why Choose Altus Emergency Centers?

Altus Emergency Centers stands as a trusted healthcare provider for the community of Waxahachie, located off 77, north of 287. We offer around-the-clock emergency medical services, ensuring timely and high-quality care for individuals in critical situations.

From minor injuries to life-threatening conditions, Altus Emergency Centers – Waxahachie is fully equipped to handle a wide range of emergencies. With our advanced medical technology, highly trained staff, and a patient-centric approach to emergency room care, we strive to serve our community as a trusted and dependable choice for urgent medical care.

Serving Neighborhoods Near Waxahachie

Insurance and Billing Information

No Surprise Medical Bills

We welcome all private insurance plans. While we may be considered an out-of-network provider, state and federal laws require insurance carriers to pay in-network benefits for emergency medical treatment.

You can use a prudent layperson’s standard to determine if your situation qualifies as an emergency. It’s important to review your insurance policy to understand your co-pays, deductibles, co-insurance, and other financial responsibilities. You may receive separate bills from the facility and from physicians (e.g., emergency physician, radiology).

We cannot bill Medicare, Medicaid, or Tricare at our facility due to federal regulations. Although we do not participate nor are connected with any in-network payor, under the protection of the Federal and State laws, you are guaranteed coverage in a true emergency.

Pay Your Bill OnlineAltus Emergency Centers is pleased to offer you the convenience of online bill pay.

Altus Emergency Center - Waxahachie

Walk into Waxahachie’s Altus Emergency Center 24/7 for prompt, professional emergency care. We’re here to help, from life-threatening conditions to urgent medical needs.

At Altus Emergency Center Waxahachie, we treat every patient with the same care and compassion we’d give our own families. Our mission is to provide prompt, professional emergency care, guiding you through every step of the process with confidence and support. Whether you’re facing a life-threatening condition or an urgent medical issue, we are here for you 24/7.

What Our Patients Say

Hear from the Waxahachie community — real stories of trust, compassion, and expert emergency care.

      
 
   Altus Emergency Center Waxahachie
   982 Google reviews 
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      Posted on Google  
  
 
   Michele Silvia 
 12 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. I had such a great experience at Altus Emergency Center. From the very first phone call, everyone was incredibly professional and friendly. I called ahead to ask about pricing, and they were patient, transparent, and helpful—which immediately put me at ease. When I arrived, the front desk staff was so kind and compassionate. She was very sympathetic to how I was feeling and made the check-in process smooth and stress-free. I only waited about 5 minutes before Dr. Hatch personally came to get me from the waiting room and got me settled into a room. Brittany came in right away and started taking my vitals. She was attentive, efficient, and made me feel comfortable throughout the process. Tiffany, the X-ray tech, was also wonderful—kind, professional, and made the process easy. I truly can’t say enough great things about the entire team I encountered. Never once did I feel like they didn’t care or that I was even at an ER—it honestly felt more like I was at home being taken care of. What really stood out was the level of care even after I left—the doctor who was on call the next day personally called to check on me, which meant so much and showed how much they truly care about their patients. The entire experience was quick, professional, and filled with genuine care. I’m so thankful for the team at Altus ER and would highly recommend them to anyone needing emergency care!
      
 
 
 
 
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   Cody Polak 
 30 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. Honestly this was a really good visit it's my first time going to an emergency center. They were really understanding and kind and helped me get all my stuff taken care of I was in and out in an hour. Great thanks to doctor Hatch and nurse Anthony for soothing my nerves as well Lashonda and Terry. I will note the card they gave me gave me to leave a review QR code does not work to the correct website
      
 
 
 
 
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   K-D Roberts 
 11 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. We ended up in the ER after a car accident, and the entire team took incredible care of us from start to finish. In a stressful situation, every person we interacted with was patient, professional, and genuinely compassionate. Terry helped us with all the paperwork and took the time to walk us through everything instead of rushing us to fill it out. That alone made a huge difference because our nerves were still pretty shaken from the accident. Our nurse, Anthony, was extremely professional and attentive. He checked in regularly and made sure we were comfortable the whole time. Dr. Hatch did a thorough examination and explained everything clearly so we understood what was happening. He also took the time to ask if we had any questions, which helped put us at ease. And the best for last—LaShanda in radiology was absolutely amazing. She handled the X-rays and CT scan and was incredibly kind and reassuring throughout the entire process. Everyone we encountered treated us with care and respect during a very stressful moment. We are truly grateful for the outstanding team that helped us that day.
      
 
 
 
 
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   Teri gardner 
 24 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. EVERY PERSON from Terry at the front desk( thanks for the hot tea with honey) to the dr was amazing. I was in this facility from 3:00am worried I would never be able to breathe normally again to noon.  I left much better.  I was able to rest when I got home. I was also from out of town. I was here on business. Thanks to everyone. I took a pic of MY PEOPLE!!!!
      
 
 
 
 
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   Camille Escobedo 
 18 February 2025
 
 
 Trustindex verifies that the original source of the review is Google. Dr Hatch and Nurse Shasta and the front desk personnel were all WONDERFUL!  They got me in quick and stitched up the laceration in no time at all. They followed up the day after to check on me. I give them a 12 out 10!!!! Definitely would recommend it to anyone who needs to see a doctor ASAP!
      
 
 
 
 
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   Brianna Dickel 
 30 June 2023
 
 
 Trustindex verifies that the original source of the review is Google. Best Emergency Room experience I’ve had. I was seen right away, and received prompt care. The facility was clean and new. The doctor had many years of experience and was very helpful. Hopefully I won’t need to be back… but it’s nice to know this is here in case someone were to need it in the future.
      
 
    
 
    
 
    
 
 
 
 
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   SK Bailey 
 13 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. All needs met, clean, bright, comfortable environment. Professional friendly & caring staff. No wait even while being busy.  Shout out to (Brittany, Sierra Dr Abdo)…..great job!
      
 
 
 
 
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   Kimberly Walker 
 17 October 2022
 
 
 Trustindex verifies that the original source of the review is Google. Was the best place to go to got on me soon as I got there no wait TGBTG
      
 
 
 
 
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   Ms. Jakki 
 22 September 2020
 
 
 Trustindex verifies that the original source of the review is Google. During the early morning hours of 1:30 a.m until discharge of my Grandmother (101 age) from the time we walked into registration we were welcomed with friendly and Professional Service. I can’t thank them enough for the way they catered to us especially my Grandmother! Big thanks to you all Doctor included you all are AMAZING ❤️🙏🏽
      
 
 
 
 
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   John A. Vargas 
 8 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Altus Emergency Center in Waxahachie is excellent! They are open 24/7 and the staff is amazing with kids. The doctors are incredibly patient and compassionate, making a stressful ER visit so much easier. Highly recommend this spotless facility!
  
 
 
  
 
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Frequently Asked Questions

What insurance plans does Altus Emergency Center accept?

We will bill all insurance carriers, including Blue Cross Blue Shield (BCBS), Medicare, UnitedHealthcare, Cigna, and other commercial insurance providers. Your claim will be processed based on your specific insurance benefits and network coverage, which may help reduce your out-of-pocket expenses. Insurance coverage and benefits vary depending on your individual plan and provider agreements. Patients are encouraged to contact Altus Emergency Center Waxahachie or their insurance provider directly to confirm emergency room coverage and benefits before receiving care.

Can I be seen without insurance?

Yes, emergency medical care is available regardless of insurance status. Patients without insurance may receive treatment through our self-pay or cash-pay option. Altus Emergency Center Waxahachie offers affordable self-pay rates and can discuss available payment options before your visit. Contact our team to learn more about billing options or emergency care services.

What should I bring for insurance verification?

Patients should bring a valid insurance card, government-issued photo ID, and any required insurance or claim documents for verification. These items help ensure a smooth check-in process at Altus Emergency Center Waxahachie, allowing our staff to confirm coverage details and assist with billing efficiently. Our team is available 24/7 to answer insurance-related questions and provide support when needed.

What emergencies are covered at Altus Emergency Center Waxahachie?

Altus Emergency Center Waxahachie provides emergency services for patients experiencing a wide range of medical conditions. Care may include physician evaluation, diagnostic testing, imaging, emergency treatment, observation, and outpatient services. Insurance coverage depends on the patient’s specific insurance plan, eligibility requirements, and benefits. Patients should verify emergency room coverage with their insurance provider to better understand their potential costs.

Does Altus Emergency Center Waxahachie treat personal injury and motor vehicle accident (MVA) cases?

Yes, Altus Emergency Center Waxahachie provides emergency evaluation and treatment for personal injury and motor vehicle accident (MVA) cases. Patients receive comprehensive medical assessments, necessary treatments, diagnostic services, and medical documentation to support eligible insurance or accident-related claims. If you have questions about your coverage or claim process, please contact our office before your visit.

Can I go to Altus Emergency Center if I have Workers’ Compensation Insurance?

Yes, Altus Emergency Center Waxahachie evaluates and treats patients with work-related injuries covered under Workers’ Compensation Insurance. Coverage and billing requirements may vary based on your employer, claim details, and insurance plan. Please bring your Workers’ Compensation claim information, employer details, and any required authorization documents to help ensure smooth processing and verification.